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Delivery and Returns


Goods are normally dispatched the same day or the next working day of receiving the order. Smaller items are sent by Royal Mail 1st Class Recorded or TNT Express. Both these services require a signature so it is important that someone is available to sign for the parcel. Please make arrangements or give an address where someone will be in to receive the parcel. Larger items are sent on vehicles with tail lifts. For items such as 2 or 4 post lifts it is best to have a  fork lift available as they are heavy. We often deliver lifts by our own transport and these vehicles have cranes making delivery and postioning of the lift easier. Some delivery prices on the larger items are not advertised as we try and obtain the best rate when the item is ordered.

International Shipping

If you require International Delivery for your order, please do get in touch with us before you place your order by submiting all your details via our Quick Callback form to the right, or via our Contact Us Page.

Alternatively to speak to one of us over the phone, please contact us on 01727 875 695 to discuss the best options for you.


On smaller items our returns policy is that wrongly ordered goods can be returned within 14 working days and we will refund the amount paid for the item less the initial cost of sending out the goods. Faulty goods returned within 14 working days will be replaced or refunded including the cost of sending the goods out. Goods deemed faulty and retuned after 14 working days will be inspected prior to offering a refund.
On larger items that are wrongly order or are deemed faulty or have developed a fault call the office to discuss the problem. Your statutory rights will not be affected, but due to the size and complexity of some of the product, arrangements to resolve any issues are best discussed with the office.

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